Our Warranty

12 Months WarrantyWe want to give you full piece of mind after having your laptop repaired by us. That’s why we will give you a full 12 month warranty against parts and labour for any repair undertaken by us! This means that if your laptop fails with the same fault within 12 months we’ll repair it for you free of charge!*

If for any reason it isn’t possible to repair your laptop under the warranty, we will give you a full no quibble refund for the original repair cost. Yes, that’s right. Even if your laptop fails 364 days after it’s original repair and we can’t fix it…you’ll get 100% of your money back!

As far as we are aware, we are the only company in the UK that are so sure of their own repair quality, we are able to offer this unique no quibble guarantee.


Length of Warranty
  • Motherboard repair – 12 months
  • DC jack repair – 12 months
  • Keyboard replacement – 12 months
  • CCFL replacement – 12 months
  • Screen replacement (New) – 12 months
  • Resolve overheating – 3 months
  • Motherboard replacement – Standard Manufacturers Terms and Conditions
  • Replacement of any other hardware – Standard Manufacturers Terms and Conditions
  • All other repairs – Standard Manufacturers Terms and Conditions


Regretfully we are unable to offer warranties on the below items:
  • Screen replacement (used)
  • Windows reload
  • Spyware/virus cleanup
  • All other software issues

*Only the repair itself has a warranty. If the machine needs collection and delivery for a warranty repair, this is charged at £20+VAT